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 Looking for Tech Support 
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Cania

Joined: March 2010
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Post Looking for Tech Support
Got a virus? Need a hand with a program? Want advice? Let the guiding do gooder Goths give you a hand (if they feel like it)! A General Computer help thread.

I have a problem I'm running Windows 7 and everytime I log in my screen is black with only my mouse showing up on screen. It's difficult to get here and very frustrating. My Anti Virus said some blocked attacks were coming from [Device\harddiskvolume2\windows/system32\svchost.exe] Any advice?

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Sun Oct 10, 2010 12:35 am
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Stygia
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Post Re: Looking for Tech Support
yes! i do need help! i have a trojan on my computer, and while imn currently living with it, i know that it is slowly destroying me- ahem, my computer from within, il hold out a bit longer...

now, ive found the trojan, "bthci32" in my system32 files.... and i cant delete it... it says i need "permission to do this" how can i bypass that?

PS spybot search and destroy doesnt pick up the trojan.... tried it twice.

Thanks,
~Eric

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Mon Oct 11, 2010 12:17 pm
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Cania

Joined: March 2010
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Post Re: Looking for Tech Support
I got a report from my Norton baout a bcakdoor virus. Let's hope this is it and that when it's gone my computer is back up to snuff.

ericja Sounds like you have a similar virus

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Puck the Paradisiacal is An Avid Fan of Added Alliterative Appeal.


Mon Oct 11, 2010 1:42 pm
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Cocky Canard
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Post Re: Looking for Tech Support
It might be possible to run in 'safe mode' amd remove it from there, else there are bootable anti-virus products out there which won't execute the infected files on ypur hard disk. You could also try BSD or Linux stuff, but its not for everyone.

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Mon Oct 11, 2010 2:13 pm
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Malbolge

Joined: July 2010
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Location: Quebec, Canada
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Post Re: Looking for Tech Support
What is your OS ericja? You can try to use http://ccollomb.free.fr/unlocker/ for unlocking the file needed to delete. Puck, Sorry I can't help you since SVChost is a Windows core process that many viruses share that name.


@LS Linux is maybe a little hard for computer newbies but initiated users are able to install and use it without problems

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Mon Oct 11, 2010 2:21 pm
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Cania

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Post Re: Looking for Tech Support
My computer seems to have fixed itself somehow. I'm very exicted at having my desktop back. Hope you all have the best of luck

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Drowned out by the devil's horn, which blew as though it were enraged.

Puck the Paradisiacal is An Avid Fan of Added Alliterative Appeal.


Tue Oct 12, 2010 3:54 am
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Cania
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Post Re: Looking for Tech Support
I have two browsers, internet explorer and firefox. In internet explorer I can watch videos (for example on youtube). In firefox, which I have been using only very recently, I cannot. It says that I have disabled Javascript or need to get an update. I have checked the javascript and it's not disabled. I also have updated what was indicated, without problems. And restarted firefox. But I still cannot watch videos. Was it someting I did wrong? Should I check other settings? If so, what or which, and how?

Ps. this is my first post using firefox. This appears to have a language checker in the post a reply thing (magically appeared, I swear), so the next project will be to figure out how to get it to check my English... As all words that do not also exist in my native language are underlined in red now (so, basically all except "internet" and "in") :lol:

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Tue Oct 19, 2010 12:43 am
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Cocky Canard
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Post Re: Looking for Tech Support
nacht, I use NoScript to block bad sites, if you do not have that plugin then I would be wary that its trying to get you to install malware. Being paranoid about security on the internet seems to be the default as there is a lot of bad stuff out there, even taking over legitimate websites!

Firefox with NoScript and AdBlock Plus plugins - the minimum configuration I am happy with for browsing. Internet exploder is just a massive malware target.

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- Doris Lessing

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Thu Oct 21, 2010 1:27 pm
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Cania
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Post Re: Looking for Tech Support
Letalis Senium wrote:
Internet exploder is just a massive malware target.


I was on a forum once that got a back-door script with a virus added into the coding somehow. It was geared only toward IE users. Thankfully I had just (literally, the day before) downloaded Firefox. Needless to say, I've been wary about using IE ever since then.

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Fri Oct 22, 2010 3:28 pm
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Administrator
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Post Re: Looking for Tech Support
My YouTube has stopped working! :( I've tried uninstalling Adobe Flash and then installing the latest version of Adobe Flash, but nothing works! Soooo frustrating! Advice, anyone? (I'm using Windows Vista)

EDIT: Never mind, I got it working again. I don't know what the hell I did to get it to work, but apparently I did sumfin right. :D

-- Nephele


Wed Mar 16, 2011 5:05 pm
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Post Re: Looking for Tech Support
It's weird. I had a spell of that, following an update from Adobe. It lasted about a day. Suddenly, everything went completely back to normal, and it's been fine since.


Wed Mar 16, 2011 11:03 pm
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Post Re: Looking for Tech Support
Minnie d'Arc wrote:
It's weird. I had a spell of that, following an update from Adobe. It lasted about a day. Suddenly, everything went completely back to normal, and it's been fine since.


Yes, that's exactly what happened with me! All this started right after updating Adobe. Ugh. Updates always make me nervous.

-- Nephele


Thu Mar 17, 2011 5:03 am
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Cocky Canard
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Post Re: Looking for Tech Support
Apparently Windows 7 service pack #1 nukes restore points :shock: If you don't back up your install to other media then a failed update can't be rolled back. Oh, the update does seem to crash on some machines. Nice. :roll:

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"Any human anywhere will blossom in a hundred unexpected talents and capacities simply by being given the opportunity to do so."
- Doris Lessing

Jereth Magas, Gothsylvania Minister of Unnatural Resources.


Sun Mar 20, 2011 5:50 am
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Post Re: Looking for Tech Support
Where was this thread when I needed it...

Oh. I didn't have a living computer.

Bugger.


Wed Mar 23, 2011 4:06 pm
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Location: Ireland
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Post Re: Looking for Tech Support
Anyone know anything about Audacity?
Also connecting Turntables to computers.

I'm trying to rip vinyl on to my laptop, but I can't figure out how to get Audacity to accept input from the turntable (which audacity came with), and I can't see my turntable on my laptop to begin with (solving the latter will probably fix the former).

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Tue Mar 29, 2011 3:58 am
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